1. Introduction
BuildConstruct Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction project management platform and related services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when registering for an account, including your name, email address, phone number, and billing information.
Project Data
Information you enter into our platform related to your construction projects, including budgets, expenses, contractor information, and project details.
Usage Information
We automatically collect certain information when you access our platform, whether or not you are signed in, including your IP address, browser type, operating system, pages visited, actions you take (such as creating a project or saving a template), and errors that occur. When you are signed in, this information is linked to your account, including your name, email address, and plan.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Analytics, Error Monitoring, and Session Recordings
We use PostHog, a third-party analytics and monitoring service, to find and fix problems and to understand how our platform is used. When an error occurs in your browser, we may record that session: what was shown on your screen and how you interacted with it, including clicks, scrolling, and the information displayed, such as project, budget, and other financial figures you have entered. Password fields are never recorded. Recordings, usage events, and error reports are used only to operate, troubleshoot, and improve our platform, are available only to our team, and are never sold. Our database provider also sends us technical logs about requests to our platform, which may include information you have entered.
5. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted third parties who assist us in operating our platform, conducting our business, or serving you, so long as those parties agree to keep this information confidential. These service providers include:
- Hosting and infrastructure (Vercel)
- Database, sign-in, and file storage (Supabase)
- Payment processing (Stripe)
- Email delivery (Resend)
- Maps and address lookup (Mapbox)
- Analytics, error monitoring, and session recordings (PostHog)
6. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
9. Cookies and Tracking Technologies
We use cookies and similar technologies, such as browser local storage, to keep you signed in, remember your preferences, and support the analytics and monitoring described above. Analytics data is sent through our own domain. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
10. Third-Party Services
Our platform may contain links to third-party websites or services that are not owned or controlled by BuildConstruct Pro. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
11. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: